Service Promise

Our company is committed to providing the best possible customer care and attention before, during and after you purchase a product or service.

We promise to:

  • Handle all your inquiries in a friendly, professional and timely manner.
  • Offer customized solutions that meet the needs of your facility.
  • Provide written quotes upon request.
  • Schedule service at a mutually agreed upon time.
  • Guarantee that our sales and installation team members always present themselves in a professional manner.
  • Perform installations responsibly and professionally, ensuring the integrity of your facility.
  • Perform our duties in a healthy and safe manner; always meeting or exceeding your facility health and safety protocols.
  • Properly commission, teach and demonstrate the proper use and maintenance of your equipment, following installation.
  • Ensure that you are provided with the equipment manufacturer’s warranty information.
  • Follow up with you to confirm your satisfaction of our products and services.
  • Value your ongoing feedback and welcome your thoughts on improving our products and services.
  • Inspire you to “Do Fantastic Things with Water”, through products, services and our proactive approach to Swimming Pool Operation.